Privacy Policy

RS Keys is an independent mobile auto locksmith serving customers across the Isle of Wight. You can reach us on 07502 228693.

For the purposes of data protection law, RS Keys is the data controller for the personal information described in this policy.

We only collect the information you choose to give us. When you use a form on this website or contact us directly, that typically means:

• Your name
• Your phone number
• Your email address
• Your vehicle registration, make, model and year
• Your location on the Isle of Wight
• A description of the problem or service you need

We do not ask for and do not want payment card details, bank details, passwords or identity documents through this website. Payment is arranged separately once work is complete.

We use the information you provide only to:

• Respond to your enquiry and provide a quote
• Confirm compatibility with your vehicle and arrange attendance
• Carry out the work you have asked us to do
• Keep a record of the job for warranty purposes

We do not sell your information, and we do not use it for unrelated marketing.

Enquiry details are kept only as long as needed to deal with your request and to honour the 12-month workmanship warranty on any work carried out. After that they are deleted or anonymised.

Your information is not shared for marketing purposes. It may be handled by service providers that support the running of this website and its enquiry forms — for example, the hosting and form delivery services that transmit your message to us. These providers process the information on our behalf.

Where a job is passed on because it falls outside the services we provide, we will tell you before doing so.

You have the right to ask for a copy of the personal information we hold about you, to have inaccurate information corrected, and to ask us to delete information we no longer need to keep.

To make a request, call 07502 228693.

This website is a static marketing site. It does not set advertising or tracking cookies and does not build a profile of your browsing. The enquiry form is protected against automated spam by a third-party security check, which may set a technical cookie strictly for that purpose.

If this policy changes, the updated version will be published on this page with a new revision date. It is worth checking back if you want to see how your information is handled.