Your Questions, Answered

No. RS Keys does not charge a call-out fee. You'll be given a clear price based on your vehicle and requirements before any work begins.

Payment is taken once the work is complete and you're satisfied with it. Call RS Keys to confirm the payment methods accepted.

In many cases yes — and you avoid the cost and inconvenience of recovering your vehicle. We'll give you a clear price so you can make the comparison yourself.

Often, yes. Losing all your keys doesn't always mean a trip to the dealership. For supported vehicles, RS Keys can often supply and programme a replacement key at your location. Call us with your registration and we'll confirm what's possible.

Yes. RS Keys provides mobile emergency vehicle entry across the Isle of Wight. Where possible we use non-destructive methods to gain access, and we'll explain the process before we start.

For key supply, yes — we may ask to see identification and proof of ownership such as the V5C. Vehicle security matters, and we take it seriously.

Often, yes. If the electronics inside are sound, a damaged case or worn blade can frequently be repaired for less than the cost of a new key. We'll assess it honestly.

We do. A spare key is the simplest way to avoid being stranded. RS Keys can supply and programme a spare key for many vehicles, usually at your home or workplace.

Yes. RS Keys uses professional automotive key programming equipment for supported vehicles. Programming is carried out on site at the same time as the key is supplied or cut.

We cover many popular makes including BMW, Audi, Mercedes-Benz, Volkswagen, Ford, Vauxhall, Nissan, Toyota, Peugeot, Citroën, Renault, MINI, Land Rover, Jaguar, Honda, Hyundai, Kia, SEAT, ŠKODA, Volvo and Tesla. Compatibility varies by model and year — contact us with your registration to confirm.

Programming a new key doesn't stop your existing genuine keys from working, provided they are already matched to the vehicle. If you have concerns about a specific situation, just ask.

Response time depends on your location on the island and our current workload. Call RS Keys on 07502 228693 and we'll give you an honest estimate of when we can reach you.

Yes. RS Keys is a fully mobile service covering the whole of the Isle of Wight, including Cowes, Newport, Ryde, Sandown, Shanklin, Ventnor, Freshwater, Yarmouth and the surrounding villages.

Yes. RS Keys offers 24/7 emergency availability, so call us whatever the hour — keys don't get lost at convenient times.

No. The whole point of our mobile service is that we come to your vehicle, so there's no need to arrange recovery or a dealership appointment.

Yes. All RS Keys workmanship is covered by a 12-month warranty. If you have any concern about work we've carried out, contact us and we'll put it right.

RS Keys operates as a professional mobile auto locksmith. Call us to discuss any specific insurance or documentation requirements you have before booking.

Vehicle security is important to us. Requesting proof of ownership protects our customers from key theft, so we may ask for identification and the V5C before supplying keys.